If you receive an error message when you try to play the file, select Web Help. If you don't receive an error message when you try to play the file, go to step 3. Follow the instructions on the Web site to download and install the codec for the file. If the Web site doesn't automatically find a codec for the file, and if either of the following conditions is true, go to step If you are using Windows Media Player in an environment that is managed by a network administrator, you may have to contact the network administrator to download and install the codec.
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Thank you for posting your query in the Microsoft Community. As per the problem description windows media player doesn't play wmv windows media video file. Provide the following information:. Method 1: Run the Windows media player settings troubleshooter. Method 2: Update the latest codecs.
Information about the Multimedia file types that Windows Media Player supports. Was this reply helpful? Yes No.
Sorry this didn't help. Thanks for your feedback. Windows Media Player cannot play the file. The Player might not support the file type or a required codec might not be installed on your computer.
I have the same problem.
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